Privacy Policy

This notice explains how GNS Protective ("we", "us") collects and uses personal information when you use this website or contact us. We are committed to handling your information lawfully, fairly and confidentially, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

GNS Protective is a security services and tour management business based in London. We are the controller of personal information collected through this website. Full company and contact details will be published here.

Information we collect

• Details you provide in an enquiry: name, organisation, email address, telephone number, service of interest, location, dates, duration, personnel numbers and a description of your requirements.
• Information about how you arrived at the site, such as the referring page and campaign parameters, used to understand how enquiries reach us.
• If you consent, analytics information about how you use the website.

We ask that you do not submit highly sensitive information — such as detailed travel plans, addresses or specific threats — through the website. We will agree a secure way to discuss such matters.

How we use your information

• To respond to your enquiry and discuss your requirements (legitimate interests, or steps prior to entering a contract).
• To provide services you engage us for (contract).
• To meet legal and regulatory obligations (legal obligation).
• To understand and improve the website, only where you have consented to analytics cookies (consent).

Sharing

We share personal information only where necessary — with trusted service providers who host our website and systems under appropriate agreements, with personnel directly involved in delivering an engagement, or where required by law. We do not sell personal information.

International transfers

Where information is processed outside the UK by our service providers, we rely on appropriate safeguards recognised under UK data protection law.

Retention

Enquiries that do not proceed are retained for no longer than necessary to respond and to keep a reasonable record. Client records are retained in line with our legal and contractual obligations. Specific retention periods will be confirmed here.

Security

Enquiries are stored in a secure, access-controlled system available only to authorised GNS Protective personnel.

Your rights

You have rights to access, correct, erase, restrict or object to the use of your personal information, and to data portability where applicable. Where processing relies on consent, you may withdraw it at any time. To exercise these rights, please contact us. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Changes

We may update this notice from time to time. The latest version will always be available on this page.